FAQs

Where do you ship?
- We ship Worldwide

How much is the shipping?
- It's free. :)

How can I pay?
- You can pay with credit/debit card or Paypal
(no cash on delivery or bank transfer for the moment, sorry)

When will I receive my order?
- Shipping time is about 2-3 weeks, but could be less or more, depending on customs in the destination country.

How can I track my order?
- When the order ships, you'll receive an email with a tracking code. 
PLEASE NOTE: You can use this code also in your local postal website.

I didn't receive my order.
- We have a Money Back Guarantee policy. If you do not receive your order after 60 days, you can get a 100% refund. 
If you weren't at home at the delivery time you can bring your pack with a valid identity document at the nearest post office.